What our customers say
Brightwell have been servicing clients in the industry for over 40 years. We strive to offer the best installation, repair, and replacement services for aerial, satellite, TV, Wi-Fi, and CCTV security to our residential and commercial customers. We achieve this through the skills and expertise of our team, competitive pricing and excellent customer service. Here’s what some of our customers think about what we do:
I have used Brightwell many times over the past year.
Any issues or problems my clients have encountered regarding their TV distribution systems have been dealt with professionally, quickly and cost effectively.
I would have no hesitation in recommending Brightwell to anyone looking for a knowledgeable, professional and courteous contractor in this area.”
Steve Fryer, Project Manager, First Port
It’s only been 24 hours since I got in touch with Brightwell after receiving an out-of-the-blue phone call from a company abroad. Dominica has been incredibly helpful assisting us with an emergency call-out to an Integrated Reception System failure for which we are responsible for. 24 hours later and the system was up and running, as it should be.
We will certainly be using Brightwell moving forward for all our London based IRS service call-outs.”
Project Manager, Meritcom Ltd, Northern Ireland
Brightwell Aerials do a fantastic job for Hightown Housing Association, any task is conducted in a professional manner, they have the knowledge and know-how to get the job done first time.
I would always recommend Brightwell Aerials as they carry out works with zero defects and you get what you ask for.”
Alister Wolfisz, Estate Quality Inspector, Hightown Housing Association
Brightwell travelled to Cumbria to install a high-end TV and audio system for us. They did an awesome job, and nothing was too much trouble. I highly recommended them.”
Carol and David, Private Customers, Greenlands Hall, Cumbria
Brightwell are a very reliable company with an excellent service record with RMG. Good communication ensures that we receive regular updates on orders placed with them and they are always completed at the earliest possible opportunity.”
Michelle Ivemy, Regional Manager, RMG
A BIG thank you to Brightwell Aerials! Having just moved house, I contacted Richard at Brightwell Aerials for assistance with the TV and Wifi problems caused by the previous/existing suppliers.
An engineer came out to survey the job, found a solution and then returned at a suitable time to correct the various issues. The work was carried out in a professional manner. Thank you Brightwell Aerials for an excellent job. 5* award!”
As an Audio Visual Engineer, I have been working with Richard at Brightwell since approximately 2005/2006.
When I started my own AV company in 2011, Brightwell was the natural choice to do all of our aerial and Sky installs.
Their work is meticulous, their reliability outstanding and unlike a well-known satellite TV company, they actually get up on a roof to place the dish in a discreet location so it’s out of sight.”
Ali Maktari, Director, Noble Recon
We had a great experience with Brightwell from start to finish. Richard is extremely knowledgeable, a very hard worker who also saved us money with his expertise. I can’t recommend this company highly enough.”
Lewis Peattie, Private Customer
Our warmest and most sincere thanks for your invaluable help this afternoon! It’s refreshing to meet someone who knows his stuff and is charismatic too. Well done, and good luck in your business.
P.S. I wrote to FirstPort to say what a brilliant job you did today!”
Nick and Lindy, Private Customers, HERTFORDSHIRE
I just wanted to say how pleasant and helpful everyone has been at Brightwell Aerials, including of course, you Richard, and Stuart. I will not hesitate to recommend your company to my friends. I am finding this move so very stressful, but your company has been great.”
Private Customer, HERTFORDSHIRE
Just to say thank you so much for helping me get my SkyQ organised. As promised, Chris called me on Sunday to advise that Stuart would be at the premises at 8am. Stuart turned up on time and did whatever was necessary to make sure there were no complications.
The service provided by your team has been second to none. So, thank you.”
Private Customer, HERTFORDSHIRE
As you may be aware, Brightwell Aerials made a few visits to locate a problem that turned out to be a broken cable or junction box (they should be able to give you the technical information) down our access road.
Over the years I have worked with many contractors, particularly in my role with a property management company. Brightwell Aerials must be the most customer orientated and pleasant firm that I have dealt with in any line of service. They kept me informed as to when they would arrive, telephoned when en route, and advised as to what was or was not the problem. They were also efficient in locating and fixing the problem. I have taken their details and will have no hesitation in contacting them should I have any issues in future, and likewise, would be happy to recommend them to friends and colleagues. As far as I am concerned, you can continue to use them with confidence.”
Commercial customer, HERTFORDSHIRE
I thought you would like to know that we retuned our TVs last night (just to check again as our neighbours had kindly indicated an improvement) and were delighted to find that we had 188 radio and TV channels. I think that is even more than we had before the current issues!
So whatever you have done, thank you for a prompt and effective service.”
I met Chris Laird, from Brightwell Aerials, on the landing outside our flat. He said the multiswitch in the cupboard was defective and that he’d replaced it. The neighbour said it was ‘online’ again! I went upstairs to check and his wife was very pleased. “At least I can watch Arsenal now” she retorted!
My thanks to you and Chris for a great, prompt service.”
Thank you, Brightwell, for your excellent service once again.
Chris was at my home right on time this morning to fix the problem.
As before, I was impressed with your customer service, your prompt reply to my emails, and a quick resolution to the problem.
I wish you and your company future success. I intend to let First Port know how pleased I am with your service.”
Areas we cover
The areas we cover include Hertfordshire, Bedfordshire, Buckinghamshire, Essex, Surrey, Middlesex, Oxford, Greater London, and Central London.