Privacy policy

Privacy Policy for Brightwell Aerials

At Brightwell Aerials, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information. By visiting our website or using our services, you agree to the terms of this Privacy Policy.

Collection of Personal Information

We may collect personal information from you when you visit our website, register for an account, or use our services. This information may include your name, address, email address, telephone number, payment information, and other relevant information.

Use of Personal Information

We use your personal information to provide and improve our services, to communicate with you, to process payments, and to comply with legal obligations. We may also use your information for marketing purposes, such as to send you promotional emails or offers.

We will never sell or share your personal information with third parties, except as necessary to provide our services or as required by law. We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration.

Cookies and Other Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website and services. This information may include your IP address, browser type, operating system, and other details about your device and browsing behaviour.

You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website and services.

Third-Party Links

Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these websites or services. We encourage you to read the privacy policies of any third-party websites or services that you visit.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website or services after any changes to this Privacy Policy will constitute your acceptance of such changes.

GDPR Policy for Brightwell Ltd

Introduction 

This GDPR Policy sets out how our company collects, uses, processes, stores, and protects personal data in accordance with the EU General Data Protection Regulation (GDPR) 2016/679. Our company is committed to protecting the privacy of our customers, employees, and all individuals whose personal data we handle.

Scope 

This GDPR Policy applies to all personal data collected, processed, and stored by our company in relation to our business activities, including but not limited to the installation and maintenance of satellite, aerials, TV, Wi-Fi, and CCTV systems.

Data Collection

Brightwell Ltd collects personal data from customers, employees, and other individuals for the purposes of providing our products and services. The personal data we collect may include but is not limited to:

• Name and contact information
• Billing information
• Installation and maintenance information
• CCTV footage
• Data Processing and Use

Brightwell Ltd processes personal data in accordance with GDPR for the following purposes:

• Providing our products and services
• Managing customer accounts
• Billing and payment processing
• Responding to customer inquiries and support requests
• Maintenance and repair of our systems
• Ensuring the security and safety of our systems and customers
• Compliance with legal and regulatory requirements
• Data Storage and Retention

Brightwell Ltd stores personal data in secure electronic and physical formats in accordance with GDPR. Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law or regulation.

Data Protection 

Brightwell Ltd takes appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or destruction. We conduct regular security risk assessments and take appropriate measures to minimize risks.

Data Sharing 

Brightwell Ltd may share personal data with third-party service providers, such as billing processors and IT support providers, in accordance with GDPR. We will ensure that such third parties are GDPR compliant and have appropriate measures in place to protect personal data.

Data Subject Rights

Individuals have the right to access, rectify, erase, and restrict processing of their personal data. Our company will respond to such requests in accordance with GDPR. Individuals also have the right to lodge a complaint with the relevant data protection authority.

Policy Review 

This GDPR Policy will be reviewed and updated as necessary to ensure compliance with GDPR and any changes in applicable laws and regulations.

Conclusion 

Brightwell Ltd is committed to complying with GDPR and protecting the privacy of our customers, employees, and all individuals whose personal data we handle. If you have any questions or concerns about our GDPR Policy or how we handle personal data, please contact us.